Introduction
LogicBoxes' OrderBox is a Customizable and Brandable, multi-lingual, multi-currency, multi-tier platform that provides Billing, Auto-Provisioning, User Management and a comprehensive API for all LogicBoxes Products.
It is a complete Business Process Automation solution or a mini-ERP system to automate your and your Resellers' Web Services Business.
OrderBox allows you and your Reseller network to seamlessly sell all LogicBoxes Products and Services from your own website.
OrderBox is:
Multi-tier: It supports a multi level Reseller chain. You can appoint Resellers, who can have their own Customers and Resellers, who can in turn further have Customers and Resellers and so on
Multi-lingual - All interfaces of the OrderBox are available in various languages
Private labeled - All interfaces of the OrderBox can be customized to look and feel like your website
Fully Customizable through an API - OrderBox comes with a full control API which allows you to integrate your own website and your own Control Panels into the OrderBox
Sales & Marketing Automation
Create your Basket of Products and Services
- Choose which Products you wish to sell
- Set General Pricing, Discounting criteria and Special Pricing for Resellers and Customers per Product
- Customize parameters such as Money Back Guarantees, Grace Periods, Deletion charges
- Specify your own legal agreements or use our default ones
Market these Products and Services to your Customer/Reseller base
- Setup your entire Retail website in minutes
- Setup your entire Wholesale website in minutes
- Build your own website from scratch using our API
- Avail of ready collaterals for your sales team
Finance & Billing Automation
Web Services involve extensive billing operations such as expiries/renewals, monthly billing, overage billing, payment collection, dynamic upgrades and downgrades, multiple online payment options, advance accounts and top-ups, invoicing, reports and so on. OrderBox provides workflows and interfaces to automate all of these tasks alongwith comprehensive reports, online invoicing, instant notifications etc.
With this functionality, OrderBox takes over as your personal accountant, billing manager, collections manager, auditor, reporting engine and much more.
Not only can you completely automate your finance and billing tasks with OrderBox, you can also provide the same functionality to your Customers and Resellers.
Features
- Online Invoices and Receipts for You, your Customers and Resellers
- Multi-currency system with automatic currency conversion
- Never worry about collecting payments from your Resellers and Customers
- Integrate multiple Payment Gateways of your choice for online payment collection
- Maintain Advance accounts for Your Resellers and Customers
Over and above this you and your Resellers can:
- Set the system to send warnings when funds fall below a certain level
- Request for refunds of any excess balances
- Specify wire transfer and mailing address information
- Record offline receipts of your Customers and Resellers
- Generate comprehensive reports for your billing and accounting team to enable them to manage their accounts, supervise the payment collection process, determine sales and profitability, etc
Provisioning Automation
LogicBoxes' OrderBox has an in-built automatic provisioning engine. All purchases, upgrades, downgrades, modifications made by your Customers are automatically provisioned instantaneously. OrderBox seamlessly handles provisioning and deployment for all LogicBoxes Web Products.
- New Purchases are instantly provisioned
- Renewals are immediately recorded in the database
- All Upgrades/Downgrades/Modifications reflect immediately in the corresponding deployment
- Orders can be configured to be suspended upon non-payment or expiry
- OrderBox ensures provisioning of all paid orders without any manual intervention
Product Management
Detailed Management Features (for you, your Resellers and Customers)
- Upgrade/Downgrade/Modify/Renew/Delete and much more from a single interface
- Single-point Renewal Management with an automated renewal reminder system
- Move Orders across Customers/Resellers
- Locking/Suspension of services for security or payment recovery
- Access complete history of all modifications performed
- Determine the status of any Order
- Create Invoices/Check Payment history and status for any Order
Customer+Reseller Management
LogicBoxes OrderBox allows you and your Resellers to manage your Customer and Reseller accounts through the OrderBox Control Panels. You and your Resellers can -
- List/Search for sets of Customers/Resellers
- Add/Modify/Delete/Suspend Customer/Reseller accounts
- Manage Sub-Reseller/Customer funds
- Automatically send email to your Customers/Resellers for various scenarios
- Send special offers and announcement emails to your clients
- Associate an Account Manager with your Customer and Reseller accounts
Supersite
OrderBox Supersite Features:
A Feature-packed Shopping Cart which allows Customers to purchase LogicBoxes Products through you and your Resellers
The SuperSite is geared to give your Customers a continuous shopping experience
Over 50+ pages of marketing content and collaterals
Integrated Whois server
Online point-and-click easy-to-use Content Management System that allows you to change every page and upload your own content, images etc
Linked to your private labeled Knowledgebase
Contains comprehensive flash and live demos of various Products and Services
Intuitive Reseller/Customer/Product signup forms
Integration with the OrderBox Control panels allowing your Resellers and Customers to switch between the SuperSite and the Control Panels
Integration with the OrderBox API for fetching your Product settings, Pre-configured plans, Pricing and other information required to allow your Customers and Resellers to buy your Products and Services
Integration with the OrderBox to provide complete Finance and Billing automation - Online invoicing, Payment
Collection, Payment Gateway integration, Advance Accounts
Note: You do not have to use the SuperSite to sell LogicBoxes Products and Services. You can build your own website from scratch and replicate the functionality provided by SuperSite. The SuperSite is simply provided to jumpstart your business
PartnerSite
OrderBox PartnerSite Features:
- Over 25 pages of marketing content
- Integration with the OrderBox API for fetching your Product settings, Pre-configured plans, Pricing and other information
- Online point-and-click easy-to-use Content Management System that allows you to change every page and upload your own content, images etc
- Linked to your private labeled Knowledgebase
- Contains comprehensive flash and live demos of various Products and Services
- Integrated Whois server
Control Panels
The OrderBox Control Panels are a set of ready-made private labeled, multi-lingual web based interfaces for managing all LogicBoxes Products and Services, consisting of over 500+ screens representing a 8+ year ongoing development effort.
The OrderBox Control panels are:
A Single-point management window for all LogicBoxes Products and Services - Domain Names, Web Hosting, Email, Website Builder, etc. Your Customers, your staff and your Resellers can use the OrderBox Control Panels to manage all their LogicBoxes Products and Services
Multi-tier - The Control Panels support a multi level Reseller chain. You, your Resellers, their Resellers and Customers and so on can individually customize and use the OrderBox Control Panels
Multi-lingual - All content of the OrderBox Control Panels is translation-friendly and available in over 18 languages. You and your Resellers can contribute to the translation effort by adding your own languages
Private-labeled - All Control Panels are fully brandable. You and your Resellers can point your own URL to them and modify the look and feel of the interfaces by uploading your own HTML for various components such as the Header, footer and so on
Integrated with your website for upsell opportunity - The Control Panels are aware of and integrated with your website to allow Customers to initiate a purchase process from within the Control Panel. Purchase links are strategically placed to ensure that Customers end up purchasing additional services from you when they are managing a particular service within the Control Panels
Secure with granular permissions based access - You and your Resellers can specify different rights and permissions for different groups within your organization such as your sales team, billing team, support team to access different functions of the Control panels
Note: You do not have to use the OrderBox Control Panels to manage LogicBoxes Products and Services. You can build your own control Panels from scratch and replicate the functionality provided by the OrderBox Control Panels. The OrderBox Control Panels are simply provided to jumpstart your business.
API
The OrderBox API is a full-control set of programming interfaces that allow you and your Resellers to develop your own Website and Control Panels and integrate them into LogicBoxes OrderBox.
Salient Features of the OrderBox API:
Comprehensive - Every function of LogicBoxes OrderBox is exposed via the OrderBox API. You can duplicate any or all of this functionality at your end by taking advantage of our API
Easy to use with ready-made client side kits - The API comes with a specification, client side kits, sample forms, sample code and complete documentation. Integrating with the API is a breeze!
Standards Based - The API is based on HTTP. We also provide a SOAP-based API. However, this will be deprecated soon
Platform Independent - Client side kits are available in PHP, Perl, ASP.NET and Java. Additionally since the protocol is standards-based, the API is truly platform independent
Secure & Scalable - Monitoring systems prevent API abuse and any Denial of Service attacks on the API servers. The API is scalable and secure
